Addressing Queries | EDTECH Innovate Pvt Ltd

AMS software helps in tracking, managing, and resolving applicants' queries through a query management system. Using this, students can raise their tickets and give feedback to the institution. This helps the support team to promptly take action regarding issues faced by students during their admission process. Some of the features provided by AMS software for addressing queries during the enrollment process are:

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Addressing Queries Features

Some of the Key features of Addressing Queries are:

Query Dashboard

AMS software comes with a query dashboard that collects and responds to the students’ inquiries to improve user experience.

Feedback Management

AMS software enhances communication between institutions and students by providing a feedback mechanism where students can submit their feedback.

Admission Support

AMS software provides support by managing the admission process for events, conferences, courses, or memberships within an institution.

Ticketing System

In case of any issue, students can use the AMS software to raise their issue to the institution by using the ticketing system integrated with the AMS software.

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